Frequently Asked Questions
What payment do you accept?
We accept the following major credit card payment: Visa, American Express, MasterCard and PayPal. If you are located in Hong Kong, there are two more payment methords available. You can pay by PayMe from HSBC Hong Kong or by bank deposit in any branch of HSBC Hong Kong. Please note that currently we only accept HKD for PayMe and HSBC bank deposit payment.
Where do you deliver to?
For Lighted Travel Makeup Mirror, currently we can only offer delivery to US with FREE shipping. Order are normally dispatched within 3 business days.
How do I track my orders?
After the order is processed, you will be provided with a courier name and tracking number to notify you that orders have been shipped and for you to track your shipment anytime.
Can I cancel my orders?
All orders are automatically processed and sent for shipment as soon as they are placed. It may be possible to cancel your order during processing but once it moves to the shipping process, it cannot be canceled. Please refer to our Terms and Conditions page.
How do I change/modify my order?
If you want to add more items to an processed order, we suggest you to simply make an new order on our website. Otherwise, if you want subtract the product quantity after your order is placed, it will be considered as Partial Cancellation refering to our Terms and Conditions. Please noted that 10% of your cancelled amount will be charged as a cancellation fee.
Still can’t find the answer to your question? 
Feel free to leave us a message via info@gadgeticloud.com.
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